Disclaimer, Terms and Conditions, Privacy, Refund and Shipping


The information and therapies on this website do not constitute medical advice and cannot substitute for appropriate medical care. No therapeutic claim is made or intended for any byClementina products; information is for educational purposes only. If irritation occurs, discontinue use. Consult with your physician at all times.

**All byClementina products are for external use only.**


Bath Salts

  • Not to be ingested
  • If skin irritation occurs, discontinue use
  • Keep out of reach of children
  • Avoid contact with eyes
  • Hydrate before and after bath
  • Avoid use if pregnant

Room Spray

  • Not to be ingested
  • Avoid direct contact with eyes or broken skin


  • Never leave candle unattended
  • Do not place burning candle within 2 feet of anything flammable i.e. curtains, clothes, books etc.
  • Trim wick before each use
  • Make sure candle is placed on a heat resistant surface
  • Do not burn candle for more than 4 hours at a time
  • Keep out of reach of children


Delivery Costs and Times:

Cost of delivery-to metropolitan Melbourne with Sendle Courier 

up to 500gram weight $6.95

up to 1 kg weight $9.95

up to 25 kg weight $11.50

Australia Post will be used for all other deliveries.


small - up to 5 kg  $11.95

medium - up to 5kg $15.70

large - up to 5kg $19.35 

I aim to ship your order within 2-3 working days, I will advise you of any delay. 

  • For metropolitan Melbourne, Sydney, Brisbane, Adelaide and Canberra, you should receive your goods within 5 - 8 working days.
  • For all of WA, Tasmania and regional areas of all other States, your order may take 7 - 13 working days to arrive


Delivery Service Terms and Conditions

Please read carefully:

Your order will be sent by Sendle Courier service or Registered Australia Post, ensuring that your order can be traced.

Once you have placed your order I will send you an email with your delivery address and order number to show you that your parcel is ready to be collected by Sendle courier or dropped off at the post office for delivery to you. 

Your order will be tracked all the way from pick up to delivery 

  • If the driver attempted delivery but no one was home, or it wasn't safe to leave the parcel unattended , a card will be left at the receiver's premises with information about re delivery.  
  •  It is your responsibility to advise me if your order delivery is late, incorrect or damaged. Please let me know immediately via email. 
  • I do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  • l will not be held responsible for any loss or damage resulting from late delivery

Privacy Policy

This statement sets out our policies relating to the privacy of your personal information.

I want you to be assured that I respect your privacy at all times. The email addresses of people who send emails to me through my website are kept to be able to send a response. We do not disclose email addresses to third parties without the consent of the person who owns the email address.

Refund Policy

I am happy to exchange or refund any product that proves that it has a defect.

My refund policy does not cover changes of mind, so please choose carefully.